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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Austin Powers

April 18, 2023

5  out of  5 rating by Austin Powers
"Extremely helpful while transferring my account from out of state. Chonghee was extremely informative when explaining what was covered in my plans."

Greg Redenius

April 6, 2023

5  out of  5 rating by Greg Redenius
"As always, Chong was very helpful with this last insurance claim and with going through the process. Fast, knowledgeable and always courteous--thanks Chong!"

akshay menon

March 23, 2023

5  out of  5 rating by akshay menon
"Laura and Jeff are just amazing! They set me up with the best rates for home and auto. also were really cool with changing my vehicle last minute. Will definitely work woth this team!"

Kathy Tuite

March 22, 2023

5  out of  5 rating by Kathy Tuite
"I have been with State Farm, specifically a customer of Greg Jareczek's office for over 20 years, and could not be happier! I have several policies (Home, Auto, Personal Articles & Umbrella Coverage) and feel like I get the best service. His team is friendly, knowledgable and very responsive with quotes and policy updates. Greg gives me solid advice about coverage needs (not too much, but just right) and I have NEVER had an issue with claims. I am a big believer in insurance...good to have it, hope you never need it!"

cindy thompson

March 13, 2023

5  out of  5 rating by cindy thompson
"Hi Greg, I just wanted to let you know what a pleasure Chong is. I have spoken with her the last couple of times that I've called. She is very good at her job! She has answered all my questions with my new vehicle. I just thought you should know. Hope all is well with you and your family!!! 🙂 Sincerely, Cindy Thompson"

nicholas watkins

February 24, 2023

5  out of  5 rating by nicholas watkins
"Thorough and easy."

Michael Reinhold

January 16, 2023

5  out of  5 rating by Michael Reinhold
"Have been a client of Greg's for the past 5 years. Pricing is competitive and service is top notch. I am always able to speak to someone promptly and the entire staff is friendly and knowledgeable. Chong helped out with our most recent policy and was excellent. She took care of everything quickly yet still waited on the line to make sure all the documents came through via email. Having an actual person to call matters and Greg's office is a good choice."

Demetri Thomas

November 30, 2022

5  out of  5 rating by Demetri Thomas
"Greg and his team are all wonderful, Laura was incredibly helpful with my questions regarding life policies. I would highly recommend working with the State Farm team for insurance needs."

Maryann Price

November 24, 2022

5  out of  5 rating by Maryann Price
"I have been impressed with the level of service provided by Greg and his entire staff. Over the past decade+ they have handled multiple policies for my family. And no matter who answers the phone, the attention they provide and the knowledge about our policies is unparalleled."

Ghulam Zada

November 21, 2022

1  out of  5 rating by Ghulam Zada
"Very poor service I have been to this location to get insurance friend of mine referred me and Jenn the lady who is helping me or signing me up for insurance I asked her how much I will get charge for insurance for 6 months and she told me your total will be $650 which was fine. I was driving Uber and my company contacted me that I didn’t had insurance I was surprised because I paid everything I went to the insurance company to figure out this situation she told me that the try to get additional $79 so the wasn’t able to get $79 transaction and they stopped my insurance and I wasn’t informed even though I asked how much I will get charged and I told her I want to pay everything ahead of time which I did. I don’t mind at all to pay but wasn’t notified me and never confirmed about additional $79. Beside 650. Which she confirmed that that’s my total $650. And If the don’t get the transaction the will stop your insurance what out contact you. I don’t recommend this insurance and company False information passing throughout. Very poor service provided."

Jonathan Dudley

November 1, 2022

5  out of  5 rating by Jonathan Dudley
"Chong was able to answer my questions in an incredibly timely manner and was really thorough with her work. I was able to set up new policies in less than an hour for an incredible value. Would go back again."

Christian Arai

October 18, 2022

5  out of  5 rating by Christian Arai
"Highly recommend Greg Jareczek’s office. Chong is very informative and helpful which made my decision easy."

Rachel L

October 12, 2022

5  out of  5 rating by Rachel L
"Highly recommend! Makes the process easy and clear. I worked with Chonghee and she was wonderful."

Michael Brocksmith

October 7, 2022

5  out of  5 rating by Michael Brocksmith
"I highly recommend Greg and his staff's services! Chong was extremely professional, communicative, and easy to work with!"

Ian Rottner

October 7, 2022

5  out of  5 rating by Ian Rottner
"We’re very fast and easy to work with and got me a policy within my budget!"

Jayde Winters

October 5, 2022

5  out of  5 rating by Jayde Winters
"Switching back to State Farm. I found Chong to be informative, patient and very helpful while trying to help me find the right car insurance. I found the staff to me polite and helpful."

Heather Muth

September 19, 2022

5  out of  5 rating by Heather Muth
"I have been a customer with Greg Jareczek's agency for 5 or 6 years now, and I am always blown away by the customer service I receive here. I have interacted with multiple people from the team over the years (including the owner, Greg, who is awesome), and everyone has been extremely patient, helpful and thorough in answering my questions. I most recently worked with Chong Thomas when dealing with an auto insurance question, and she handled my situation incredibly quickly and efficiently. It could not have been easier. I don't think you will find this level of customer service anywhere else!"

Alinluw

August 16, 2022

5  out of  5 rating by Alinluw
"Coming to Chonghee for my home insurance. She is extremely knowledgeable in her field. Chonghee is very kind and patient when we go through the policies. Most importantly, she responds to emails . I highly recommend her. Thank you Chonghee!"

Rajan Gupta

July 26, 2022

5  out of  5 rating by Rajan Gupta
"Greg and his team are very responsive and quick to act. They will provide you an honest advice unlike others who will try to sell you anything just to make a quick sale. Thank you for your time and patience!!"

Devin Burgess

July 15, 2022

5  out of  5 rating by Devin Burgess
"The agent I spoke with was super helpful and helped me switch my rental insurance policy over the phone! Would absolutely recommend!"

Amanda Summers

July 14, 2022

5  out of  5 rating by Amanda Summers
"Greg Jareczek has been my insurance agent for auto and renters insurance for about a decade, and seen me through several cars and multiple moves. His office is always quick to respond and extremely knowledgeable. They make stressful situations feel like chatting with a friend. I reached out about my most recent move just two days before it was happening, and Chong Thomas of the Jareczek team responded to me within a couple of hours, got me the paperwork I needed, and was super kind and patient. As long as I live in the city of Chicago, I'll stick with this team."

Anoop Bedapudi

July 14, 2022

5  out of  5 rating by Anoop Bedapudi
"Chong was super helpful and was quick to respond to any request that I had. Highly recommend"

Dyanne Alcantara

July 6, 2022

5  out of  5 rating by Dyanne Alcantara
"I am new to State Farm and made a few mistakes that I needed help fixing. Laura Pumaquero was really helpful, understanding, and did her best to help me with my issues no matter how long it took. I appreciate everything she did! Thank you!"

Gregory Kratochvil

January 14, 2022

5  out of  5 rating by Gregory Kratochvil
"I had recently bought a new car and I had originally thought that switching my old car out with my new one would be easy and simple process. At first I was very wrong. I had called and spoken to two State Farm Agencies (in Chicago) with no changes no new policy etc. I was left frustrated and disappointed. In the moment that I was about to switch to another auto insurance company I add found the option to contact Greg Jarecczek's office. Within an hour, I had a response and a solution from Greg Jareczek himself. Not only was I offered a brand new policy, a brand new policy that was affordable and has great value as when compared to others. He also went out of his way and gave me a sincere apology for the previous troubles I had as well. I highly recommend Greg Jarcezek. I have never had an agent go above and beyond to make sure that I was taken care of and happy."

Gregory Gallagher

January 10, 2022

5  out of  5 rating by Gregory Gallagher
"Chong Thomas is the absolute best! She is proactive, smart and really nice. Really love working with her."