Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Surma

Emily Surma

August 26, 2025

5  out of  5
rating by Emily Surma
"They helped me with generosity, speed, and ease! I never once felt confused on next steps with their help."
Profile photo of ruth mitchell

ruth mitchell

August 19, 2025

5  out of  5
rating by ruth mitchell
"From my first car to my first home, State Farm has been by my side. Their customer service is the reason why—because, as the saying goes, you get what you pay for. My agent, Greg Jareczek, and his team are always responsive, listen to my concerns, and follow through quickly. When it came time to insure my home, choosing State Farm was an easy decision. Thank you for making it simple to do business and for handling challenges with ease."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know Ruth! "
Profile photo of Jennifer Retford

Jennifer Retford

August 11, 2025

5  out of  5
rating by Jennifer Retford
"I’ve been with Jareczek’s agency for 18 years, and they’ve always been responsive and easy to work with—whether filing a claim, adding a driver, or exploring life insurance. The value has always been worth it. Special thanks to Chong, who’s always pleasant, quick, and thorough."
We responded:
"Hi Jennifer, I really appreciate your kind words and I'm glad to hear our service has been of value to you. We appreciate you! Greg"
Profile photo of Julia Squeo

Julia Squeo

August 5, 2025

5  out of  5
rating by Julia Squeo
"My call was answered and need to renew my son's renter's insurance was immediately addressed by Chong. This is rare today. I truly appreciate your customer service! Will continue to return every year. Thank-you!"
We responded:
"Thank you taking the time out of your day to write the kind review Julia! I'm so glad Chong was able to help you in a timely manner. All the best, Greg"
Profile photo of Mr M

Mr M

August 1, 2025

1  out of  5
rating by Mr M
"High insurance cost for 1 vehicle and no accident history. Switched to Geico too many companies price gouging almost 500 a month. Ridiculous."
We responded:
"Hello Mr. M, I'm not familiar with who you are, however I notice you copied and pasted the same review for other insurance companies. I'd be more than happy to review your situation if you provide your name by calling me at 77-327-5559. We are not always the least expensive insurance company, but we strive to provide value through having a dialogue when I client has concerns. Sincerely, Greg"
Profile photo of Ashley Hrabe

Ashley Hrabe

July 29, 2025

5  out of  5
rating by Ashley Hrabe
"I have been using Greg for rental related insurance for over a decade now in the city. Fantastic service/turnaround for questions and changes, prices, and coverage!"
We responded:
"Thank you so much for the nice review Ashley. We truly appreciate you! "
Profile photo of Miriam Lichtenberg

Miriam Lichtenberg

July 2, 2025

5  out of  5
rating by Miriam Lichtenberg
"Chong is absolutely the best to work with! She made it incredibly easy to set up my policy and took the time to ensure I got the best possible coverage and rate. I genuinely felt that she had my best interests in mind throughout the whole process. I highly recommend her to anyone looking for expert, reliable, and friendly service!"
We responded:
"Thank you so much for taking the time to place a 5 star review for our team member Chong. We sincerely appreciate you Miriam! "
Profile photo of Jonathan Mitchell

Jonathan Mitchell

June 16, 2025

5  out of  5
rating by Jonathan Mitchell
"Excellent customer service. Fast, efficient and offered excellent suggestions to save on my policy!"
We responded:
"We’re thankful for your feedback Jonathan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Chris Marcos

Chris Marcos

June 11, 2025

5  out of  5
rating by Chris Marcos
"Been with this agency for about six months now and it’s been a great experience. Chonghee Thomas made the switch from my previous home insurance provider to State Farm quick and simple. Saving around $600/yr now. Highly recommend if you’re looking for great service and better rates."
We responded:
"Hi Chris, I really appreciate your business and appreciate the kind review of our agency. Please reach out to us anytime! Greg"
Profile photo of Elizabeth Webber

Elizabeth Webber

June 6, 2025

5  out of  5
rating by Elizabeth Webber
"I needed an update auto insulation card. Chong was helpful and patient with my request. She immediately emailed me a PDF so that I could print them to put in my car. Whoever I speak to in your branch has always been helpful with whatever my question or concern was it’s a pleasure doing business there!"
We responded:
"Hi Elizabeth, I'm so glad you've had positive experiences when speaking with members of my agency. Your kind words made my day! All the best, Greg"
Profile photo of Andrew S

Andrew S

May 21, 2025

5  out of  5
rating by Andrew S
"I have been a client of Greg's agency for 14 years and have always been amazed at the level of service his staff has provided. They have always been willing to answer any questions I have. If you're looking for an agent in Chicagoland I can't recommend Greg's agency enough."
We responded:
"Hi Andrew, my sincere appreciation for taking the time to share your experience with us. Wishing you and Mary all the best! Greg"
Profile photo of Linda Kesselman

Linda Kesselman

May 19, 2025

5  out of  5
rating by Linda Kesselman
"I highly recommend this agency if you want a stress free, positive experience in obtaining the correct insurance that meets your specific needs. My agent, Chong, was a pleasure to work with and provided me quick and efficient answers to my questions. I especially appreciate her extensive knowledge and the ability to provide a low cost solution that met all of my specific needs."
We responded:
"Thank you for your 5-star review Linda! My State Farm team and I are happy to be your good neighbor and happy to help! "
Profile photo of Toby Zallman

Toby Zallman

May 13, 2025

5  out of  5
rating by Toby Zallman
"They got me a form that I needed within one day. The service amazed me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Stephanie Sefah

Stephanie Sefah

May 12, 2025

5  out of  5
rating by Stephanie Sefah
"Chonghee Thomas is amazing! She is quick to respond to my emails and phone calls. She is friendly and very helpful."
We responded:
"Thank you for taking the time to review our agency, Stephanie! We appreciate you! "
Profile photo of Shari M

Shari M

April 7, 2025

5  out of  5
rating by Shari M
"Hands-down the best agent nationally. I contacted Greg for my first Chicago homeowner's policy in 1994. I also moved my car to him when I moved downtown. I cannot be more impressed with his personal attention to my business, any day, anytime at almost any hour. Greg is kind, caring and super professional. His team works the exact same way. They answer every question I ask even when it's something obvious I should know. They send me what I need in record time. All my claims have been handled quickly and flawlessly. I wish I could use Greg and his team for my business in other states where I own buildings. If you go w/ Greg and his team, you will never ever be disappointed."
We responded:
"We’re thankful for your feedback and kind words Shari! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. We appreciate you!"
Profile photo of Mary Papageorge

Mary Papageorge

February 20, 2025

5  out of  5
rating by Mary Papageorge
"Greg and his coworkers (specifically Chonghee) are very knowledgeable about which plans work best for your needs and make the process of choosing an insurance plan smooth and quick. Would definitely recommend!"
We responded:
"Hi Mary, thank you so much for your feedback! I really appreciate you taking the time to review our agency. Please let us know how we can help in the future! All the best, Greg"
Profile photo of Shell Bell

Shell Bell

February 7, 2025

5  out of  5
rating by Shell Bell
"I have been with Greg and his staff for many years. They are always very nice, polite, helpful, and professional. Though I've never had to make a claim, I've often needed documents from them, which they provide the same day. Great people and reliable."
We responded:
"Hi Shelley, thank you for taking the time to write this review. Your kind words are appreciated! Let of know if we can be of assistance anytime! Greg"
Profile photo of Brad Malcolm

Brad Malcolm

January 19, 2025

5  out of  5
rating by Brad Malcolm
"My wife and I had a great experience working with Chong. She took the time to answer all our questions and was great to work with."
We responded:
"Thank you for the kind words Brad! It was nice seeing both you and Nicole when stopped in our office last week. We appreciate your business and wish you and your family all the best! Greg"
Profile photo of Celeste Cake

Celeste Cake

December 31, 2024

5  out of  5
rating by Celeste Cake
"I had a great experience at this location. Chong was amazing and very helpful. I recommend this State Farm office to everyone they are wonderful."
We responded:
"Thank you for sharing your experience with our office and Chong specifically. Happy New Year to you Celeste! Greg Jareczek"
Profile photo of Cara Thaxton

Cara Thaxton

November 12, 2024

5  out of  5
rating by Cara Thaxton
"Travis - 5 stars! He was amazing and very patient answering all of my questions. I have had the pleasure of working with Travis a lot this year and his customer service skills are 11 out of 10! Thank you Travis!"
We responded:
"Hi Cara, Thank you so much for taking the time to tell us about Travis! We're glad you had a positive experience with him. We appreciate you! Greg"
Profile photo of Mimi Broeker

Mimi Broeker

November 10, 2024

5  out of  5
rating by Mimi Broeker
"Recently worked with Jacob to update my policies. He was friendly, informative and responded quickly. Very pleased with the outcome. Overall great experience! Thank you!"
We responded:
"Hi Mimi, we’re thankful for your feedback regarding Jacob! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Maddie Newman

Maddie Newman

October 25, 2024

5  out of  5
rating by Maddie Newman
"Laura was SO helpful!! I was very confused about a lot of car insurance things but she made the entire process so smooth and easy! I honestly didn’t really know what I was doing but she never made me feel judged for that like I’ve had previous experiences with, she just laid things out for me and made sure that I got everything done that I needed to!"
We responded:
"Hi Maddie, thank you so much for the wonderful review for Laura. I agree she's does a nice job taking the time to be sure our clients understand their insurance. I'm thankful for your business! Greg"
Profile photo of Lupita Robles

Lupita Robles

October 2, 2024

5  out of  5
rating by Lupita Robles
"Chong Thomas was very informative, kind and respectful in meeting my needs and concerns. I am very pleased with her services and have a peace of mind now knowing my son will be taken care of if something were to happen to me. THANK YOU!"
We responded:
"Thank you so much for taking the time to review Chong and our agency. We appreciate your business Lupita!"
Profile photo of Andy Kong

Andy Kong

September 10, 2024

5  out of  5
rating by Andy Kong
"Chong was easy to work with to switch my condo homeowners insurance from my previous carrier to State Farm. She also spent a good amount of time over 2 calls to walk me through my options and recommendations on what coverages I should get. I would definitely recommend her and this agency again to my friends and family in the future."
We responded:
"Hi Andy, welcome aboard to our agency! I'm so glad to hear Chong was able to spend the time needed for you to make an informed decision. Please reach out to me, Chong or anyone else on our team anytime!"
Profile photo of Alyssa Ramos

Alyssa Ramos

July 19, 2024

5  out of  5
rating by Alyssa Ramos
"Chong is efficient and very helpful!"
We responded:
"Thank you for your feedback, Alyssa! We’re thrilled to hear that Chong was efficient and helpful in assisting you. Your satisfaction is important to us, and we appreciate your kind words. If you need any more assistance, please feel free to reach out."